Patient Portal
This page is your personal mission control. Whether you're here to schedule a session, download forms, find insurance information, or get answers—we've got you covered.
Insurance & payment information
Ad Astra is currently in-network with select insurance plans through our booking platform, Headway. You can check your eligibility, view pricing, and manage billing directly through their portal.
Aetna
Blue Cross & Blue Shield of Illinois
Blue Cross & Blue Shield of Massachusetts
Carelon Behavioral Health
Cigna
Oxford
Oscar
UnitedHealthcare
Your onboarding toolkit
These forms cover the essential agreements that keep care ethical, transparent, and aligned with your rights. You can download and complete them whenever works best for you—no pressure, no fax machines involved.
"We must learn not just to accept differences between ourselves and our ideas, but to enthusiastically welcome and enjoy them."
Frequently Asked Questions
Have questions? We’ve answered the ones we hear most often—no jargon, no judgment.
Your first visit is longer than average—because we actually take time to get to know you. We’ll talk about your history, goals, current struggles, and any past experiences with mental health care. There’s no pressure to decide everything at once. This is the start of a collaboration, not a quiz.
Life happens. We ask for 24 hours’ notice if you need to cancel or move an appointment. That gives us a chance to offer that time to someone else who might need it. You can cancel or reschedule directly through the Headway portal or by reaching out to us.
We take a transparent, informed approach to meds. You’ll always know why something is being prescribed, what to expect, and how it fits into your overall care. No mystery prescriptions, no med-shaming. Adjustments happen collaboratively—and we revisit what’s working regularly.
Yes, all appointments are currently virtual via secure video. This helps reduce barriers to care and makes sessions more accessible for folks juggling work, school, chronic illness, or executive dysfunction.
We’re a small practice, so we’re not able to offer 24/7 care—but we’ll always work with you to create a plan for support.
Still have questions?
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